Return and Refund Policy
Return and Refund Policy
At Blue Barrows India, we prioritize customer satisfaction. Our return policy applies to selected products only. Please review the details below:
Return Window
- 14 days: Most items are eligible for return within 14 days from the date of delivery.
- Custom Return Periods: Certain products may have a different return window (30 days, 90 days, or unlimited), as specified on the product page.
Return Shipping Costs
- Customer Provides Return Shipping: Customers are responsible for return shipping costs unless otherwise specified.
- Free Return Shipping: Some items qualify for free return shipping, which will be indicated on the product page.
- Flat Rate Return Shipping: In certain cases, a flat rate may apply for return shipping.
Restocking Fees
- A restocking fee of 25% may be applied to returned items, as indicated on specific product pages.
Final Sale Items
- Final Sale: Products marked as final sale cannot be returned or exchanged.
Applies to Specific Products/Collections
- This return policy applies only to specific products or collections, as mentioned on the respective product pages.
Return Process
- To initiate a return, email contactus@bluebarrows.com with your order details and reason for return.
- We will provide instructions for returning the item based on the return window and product conditions.
Exclusions
- Returns are not accepted for items purchased through Point of Sale transactions.
- The return rules apply only to items purchased after the return policy was updated.
Contact Us
For any questions, feel free to contact us at contactus@bluebarrows.com.
